Privacy Policy

Last updated: January 1, 2025 · Lowery Solutions LLC

Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Information
  4. Information Sharing
  5. Data Security
  6. Cookies
  7. Your Rights
  8. Data Retention
  9. Children's Privacy
  10. Contact Us

1. Introduction

Lowery Solutions LLC ("Lowery Solutions," "we," "us," or "our") operates lowerysolutions.com and provides IT security and managed IT consulting services. This Privacy Policy describes how we collect, use, and protect information from visitors to our website and clients of our services.

By using our website or engaging our services, you agree to the collection and use of information as described in this policy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes — ever.

2. Information We Collect

Information you provide directly: When you contact us, book a consultation, or request a service, we may collect your name, email address, company name, phone number, and the content of your message.

Assessment and engagement data: When you engage us for a security assessment, we may receive temporary read-only access to your Microsoft 365 environment. We document findings in a report delivered to you. Tenant-level access is revoked after engagements are complete.

Website usage data: We collect standard analytics information including pages visited, time on site, browser type, and device type. This data is collected in aggregate.

3. How We Use Information

We use the information we collect to respond to inquiries, deliver services, communicate about engagements, improve our website, and comply with legal obligations. We do not use your information for unsolicited marketing without your consent.

4. Information Sharing

We do not sell or rent your personal information. We may share information with service providers who help operate our business (scheduling tools, email platforms, website hosting), under legal requirements, or in connection with a business transfer.

We never share confidential client IT environment data with any third party for any purpose other than providing the service you engaged us for.

5. Data Security

We apply reasonable technical and organizational measures to protect your information. Temporary tenant access credentials are revoked and removed after engagements are complete. No method of transmission over the Internet is completely secure.

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use our site. You can disable cookies through your browser settings. Our website is hosted on Wix and subject to Wix's cookie and analytics practices.

7. Your Rights

Depending on your location, you may have rights regarding your personal data including the right to access, correct, or delete information we hold. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Retention

We retain contact and inquiry information for as long as necessary for business purposes. Client engagement records are retained for the duration of the engagement and a reasonable period afterward. You may request deletion at any time.

9. Children's Privacy

Our website and services are intended for business professionals and are not directed at children under 13. If you believe we have inadvertently collected information from a child, please contact us and we will delete it.

10. Contact Us

Questions about this Privacy Policy or how we handle your data:

We may update this Privacy Policy from time to time. The date at the top reflects the most recent revision.